Office 365 is a huge collection of enterprise services, and it is only getting bigger. One consequence of this constant growth in services is an overlap of functionality. An example that I have been noticing recently is Enterprise Social features. Microsoft’s drive to enable “Enterprise Social” has resulted in a significant number of Office 365 features providing group collaboration functionality. More and more I am hearing customers ask “Should I be using distribution lists, Groups, persistence chat, or Yammer?”

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