Generally, I write about Exchange and Office 365 topics, but recently I’ve been doing more work in the Skype for Business Online area. That is still Office 365, but it’s an area I haven't paid much attention to in the past. Until the release of the E5 license with Cloud PBX, I don’t think there was a reason to pay attention to Skype for Business Online. It was really only good for IM and presence, and there was nothing to configure or set up there.
With the recent release of the Cloud PBX features, I’ve been spending a lot more time thinking about Skype for Business Online, so I figured I would start writing about it, too. In this post, I’m going to look at some of the upcoming Cloud PBX features.